Support

Support & FAQs

Contact Us

For immediate assistance, please contact us via email at support@guardianangelcollection.com. We strive to respond to all inquiries promptly.

Order Delivery Times

• United States:

  • Apparel and Mugs: Expect delivery within 7-10 business days after purchase.
  • Jewelry and Ornaments: Delivery times range from 4-14 business days, depending on the item.

• International Orders:

  • Please note that delivery times may be longer for international orders.

Please be aware that during the busy holiday season, these delivery times may vary.

Received a Damaged Item?

We apologize for any inconvenience. Although rare, if your item arrives damaged, please email us a photograph of the damage at support@guardianangelcollection.com, and we will resolve the issue immediately.

Sizing Information

For sizing details, please visit our Sizing Guide.

Order Modifications or Cancellation

If you need to modify or cancel your order, please email us immediately. If your order has already been sent to print, we may not be able to make changes. We will do our best to accommodate your needs.

Return Policy

If you are not completely satisfied within 60 days of delivery, please email us at support@guardianangelcollection.com with your name, order number, and reason for return (exchange or refund). We will cover return shipping costs if the return is due to our error. Otherwise, you will be responsible for the shipping costs, and we will process your exchange or refund without additional charge.
Note: Custom-made products are non-returnable.

Discounts on Large Orders

For orders of 10 items or more, please contact us for a discount.

Customization

Customization is available for our apparel designs at an additional cost. For more details, please contact us.